FAQ

Yes. We offer free shipping Australia-wide on all orders.

Most Australian orders arrive within 5–7 business days.

At present, Caprus ships within Australia.

We offer 30-day returns to help you shop with confidence.

If you need a different colour or style, please contact us and we’ll help arrange an exchange where possible.

Yes. Our cashmere wraps and shawls are crafted from 100% pure cashmere fibres.

Caprus works directly with our family-owned workshop in Nepal, allowing us to offer exceptional quality without the traditional retail markups.

Cashmere is lighter, softer and provides exceptional warmth for its weight. Wool offers durability and structure while remaining naturally breathable and comfortable.

Hand wash gently in cool water using a wool-safe detergent. Reshape while damp and dry flat away from direct heat.

Natural cashmere fibres may develop light pilling with wear. This is normal and can be easily removed using a cashmere comb.

Store folded in a cool, dry place. Avoid hanging for long periods to help maintain shape.

Our pieces are crafted in Nepal by skilled artisans using traditional weaving techniques.

Yes. We work directly with our family workshop and support fair employment opportunities, particularly for women artisans.

Our workshop uses solar power, natural dyes and rainwater harvesting systems to reduce environmental impact.